Substitute Calling System

Substitute Instructions: Licensed and Classified

You can call SubFinder to review current assignments, review available jobs, cancel a job, and review personal information.

Remember that SubFinder only works from touch-tone telephones! After the system answers, type your ID number (your Social Security Number) on the telephone keypad. You will hear the Main Menu.

When accepting a job, always wait for the job number before disconnecting or your job acceptance may not be recorded.

Register in the System

When SubFinder Calls You

Offer You a Job
Notify You of a Job Cancellation

When You Call SubFinder

Review Current Assignments
Review Available Jobs
Cancel a Job
Review Personal Information

To Register in the System (One Time Only Procedure)

1. Dial the System: (541) 687-3240
2. Enter ID #: Your Social Security Number
3. Record your name when instructed. Press the star key (*) when finished.

The narration will read the MAIN MENU.
Press 4 to review personal information. If information is incorrect, call the Substitute Office immediately.

When SubFinder Calls You

Offer You a Job
SubFinder will call and ask for your PIN followed by the pound sign (#), or press star (*) if you do not wish to receive any more calls during this calling period.

If you chose to enter your PIN followed by the pound sign, SubFinder will describe an available job.

Press 1    Hear special instructions
Press 2    Hear the itinerant schedule
Press 5    Continue

Once you press 5:
Press 1    Accept the job
Press 2    Hear the job again
Press 9    Reject the job

If you press 1 to accept, SubFinder will play the job information again and give you a job number. You will be given some of these options as well.
Press 1    Hear special instructions
Press 2    Hear the itinerant schedule
Press 3    Hear directions to the site
Press 5    Continue

If you press 2 or 3, the appropriate information will be repeated. If you press 5 you will be given two options.
Press 1    Hear the job again
Press 9    End this call

If you press 9 to reject, SubFinder may ask for a reason for the rejection. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.
Press 1    Correct
Press 2    Incorrect

Notify You of a Job Cancellation
When a job has been canceled, SubFinder will call you with notification. You will hear, “This is notification of a job cancellation.“ Enter your PIN followed by the pound sign (#).

SubFinder will play the information for the job that has been canceled, including the job number.
Press 1    Acknowledge the cancellation
Press 2    Hear the cancellation again

When You Call SubFinder

Main Menu
Press 1    Review current assignments
Press 2    Review available jobs
Press 3    Cancel a job
Press 4    Review personal information
Press 9    Leave the SubFinder System

Review Current Assignments
Press 1    From the Main Menu

SubFinder will play your next scheduled assignment followed by some, if not all, of the following options.
Press 1    Hear special instructions
Press 2    Hear the itinerant schedule
Press 3    Hear directions to the site
Press 5    Continue

If you press 5, you will be given these options.
Press 2    Hear the job again
Press 3    Hear the next job
Press 4    Cancel the job
Press 9    Return to the Main Menu

If you press 4, SubFinder may ask for a reason for the cancellation. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.
Press 1    Correct
Press 2    Incorrect

SubFinder will ask for confirmation of the cancellation.
Press 1    Confirm cancellation
Press 2    Otherwise

Review Available Jobs
Press 2    From the Main Menu

SubFinder will describe an available job, if any exist, followed by some or all of the following options.
Press 1    Hear special instructions
Press 2    Hear the itinerant schedule
Press 5    Continue

If you press 5, you will be given these options.
Press 1    Accept the job
Press 2    Hear the job again
Press 3    Hear the next job
Press 9    Return to the Main Menu

If you press 1, SubFinder will repeat the job information, followed by the job number.

If you press 3, SubFinder will describe the next available job, if any exist, followed by the same options described above.

Cancel a Job
Press 3    From the Main Menu

Enter the job number followed by the pound sign (#). SubFinder will play the job information.
Press 1    Cancel the job
Press 9    Return to the Main Menu

If you press 1, SubFinder may ask for a reason for the cancellation. After listening to the reasons provided, select the appropriate reason followed by the pound sign (#). SubFinder will repeat the reason.
Press 1    Correct
Press 2    Incorrect

SubFinder will ask for confirmation of the cancellation.
Press 1    Confirm cancellation
Press 2    Otherwise

Review Personal Information
Press 4    From the Main Menu

SubFinder will play the Personal Information Menu.

Press 1    Review your phone number
Press 2    Review your name recording
Press 3    Review the days of the week you can work
Press 4    Date range menu
Press 9    Return to the Main Menu

Review Your Phone Number
SubFinder will play your phone number.
Press 1    Correct
Press 2    Change your phone number

If you press 2, enter the area code and phone number followed by the pound sign (#). SubFinder will repeat the number.
Press 1    Correct
Press 2    Change your phone number

Review Your Name Recording
SubFinder will play your name as it is recorded.
Press 1    Correct
Press 2    Re-record your name

If you press 2, record your name after the tone. When you are finished, press the pound sign (#). SubFinder will repeat your name.
Press 1    Correct
Press 2    Incorrect

Review the Days of the Week You Can Work
Review your availability for:
Press 1    Sunday
Press 2    Monday
Press 3    Tuesday
Press 4    Wednesday
Press 5    Thursday
Press 6    Friday
Press 7    Saturday
Press 9    Return to the Main Menu

After choosing a day, that day’s availability will be played.
Press 1    Change your availability
Press 2    Use this schedule for another day of week
Press 9    Return to the Previous Menu

If you press 1, SubFinder will ask “Are you normally available to work on (day of the week)?”
Press 1    Yes
Press 2    No
Press 3    Mornings only (6 a.m. until 12 p.m.)
Press 4    Afternoons only (12 p.m. until 6 p.m.)
Press 5    Enter specific hours

If you press 1, 2, 3, or 4, SubFinder will repeat the schedule that applies to your choice.
Press 1    Change your availability
Press 2    Use this schedule for another day of week
Press 9    Return to the Previous Menu

If you press 5 for special hours, enter the earliest time (HHMM) that you will be available followed by the pound sign (#).
Press 1    AM
Press 2    PM

If you will be available from the start of the day, press star (*).

Enter the latest time (HHMM) that you will be available followed by the pound sign (#).
Press 1    AM
Press 2    PM

If you will be available from the end of the day, press star (*).

Enter the minimum number of hours that you are willing to work during this period followed by the pound sign (#). If you have no preference, press star (*).

Enter the maximum number of hours that you are willing to work during this period followed by the pound sign (#). If you have no preference, press star (*).

SubFinder will repeat the schedule you entered.
Press 1    Change your availability
Press 2    Use this schedule for another day of week
Press 9    Return to the Previous Menu

Date Range Menu
Press 1    Add an unavailable date range
Press 2    Add a do not disturb date range
Press 3    Review a date range
Press 9    Return to the Main Menu

Add an Unavailable Date Range
Enter the first date that you will be unavailable (MMDD) followed by the pound sign (#). If you will be unavailable starting today, press star (*).

Enter the beginning time (HHMM) that you will be unavailable followed by the pound sign (#).
Press 1    AM
Press 2    PM

If you will be available from the start of the day, press star (*).

Enter the last date that you will be unavailable (MMDD) followed by the pound sign (#). If you will be unavailable for a single day, press star (*).

Enter the time (HHMM) that you will be available again.
Press 1    AM
Press 2    PM

If you will be unavailable until the end of the day, press star (*).

SubFinder will repeat your unavailable date range.
Press 1    Correct
Press 2    Incorrect

If you Press 1, SubFinder will respond, “If you would like to continue receiving calls during this period, Press 1, otherwise Press 2.” Pressing 2 will add a Do Not Disturb to the date range as well.

Add a Do Not Disturb Date Range
Enter the first date (MMDD) that you don’t want to be called followed by the pound sign (#). If you don’t want to be called starting today, press star (*).

Enter the beginning time (HHMM) that you don’t want to be called followed by the pound sign (#).
Press 1    AM
Press 2    PM

If you don’t want to be called from the start of the day, press star (*).

Enter the last date (HHMM) that you don’t want to be called followed by the pound sign (#). If you don’t want to be called for only a single day, press star (*).

Enter the time (HHMM) that you wish to receive calls again followed by the pound sign (#).
Press 1    AM
Press 2    PM

If you don’t want to be called until the end of the day, press star (*).

SubFinder will repeat the Do Not Disturb date range.
Press 1    Correct
Press 2    Incorrect

Review a Date Range
SubFinder will play your most current date range, if any exist.
Press 2    Hear the date range again
Press 3    Hear the next date range
Press 4    Remove the date range
Press 9    Return to the Main Menu

If you press 4, SubFinder will ask for confirmation.
Press 1    If you are sure you want to remove the date range
Press 2    Otherwise